Shipping policy

At [PETVORA.SPACE], we are committed to delivering your order safely, quickly, and efficiently. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing

  • All orders are processed within [3-4 days] after payment has been successfully confirmed.
  • Orders are processed on business days only (excluding weekends and public holidays).
  • During peak seasons, promotional events, or holidays, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email or SMS with your tracking details.

Shipping Methods

We work with trusted courier partners to ensure reliable delivery.

Available shipping options may include:

  • Standard Shipping
  • Express Shipping (if available)
  • Priority Shipping (if available)

Available shipping methods will be displayed during checkout based on your delivery location.

Delivery Timeframes

Estimated delivery times are:

  • Standard Shipping: [6-7 days]
  • Express Shipping: [2-3 days]
  • Remote Areas: Delivery may require additional time.

Please note that delivery estimates begin after your order has been processed and dispatched.

Shipping Costs

Shipping charges are calculated during checkout.

  • Standard Shipping: [ 60 RUPEES]
  • Express Shipping: [180 RUPEES]
  • Free Shipping: Available on orders above [500 rupees] (

Any applicable shipping charges will be clearly displayed before payment.

Order Tracking

Once your order has been dispatched, you will receive:

  • A tracking number
  • A tracking link via email or SMS

You can also track your order anytime through our Track Order page.

Please allow up to 24–48 hours for tracking information to become active after dispatch.

Delivery Issues & Delays

Although we aim to deliver every order on time, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • High order volumes
  • Natural disasters
  • Incorrect or incomplete shipping information

If your order is delayed, please contact us at [business.petvora.co.in2008@gmail.com], and we'll be happy to assist you.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

[PETVORA.SPACE] is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

If you need to update your shipping address, please contact us immediately. Changes can only be made before your order has been shipped.

Lost or Missing Packages

If your tracking information shows that your package has been delivered but you have not received it:

  • Verify the shipping address.
  • Check with family members, neighbors, or your building reception.
  • Contact the courier service.
  • If the package is still missing, contact us within [7 days] of the delivery date.

We will work with the courier partner to investigate the issue.

Damaged Packages

If your package arrives damaged or the product is defective, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • Clear photos of the product and packaging
  • A brief description of the issue

After verification, we will arrange a replacement, exchange, or refund in accordance with our Return & Refund Policy.

International Shipping

[YES]

If international shipping is available:

  • Shipping charges will be calculated during checkout.
  • Delivery times vary by destination.
  • Customers are responsible for any customs duties, import taxes, or local charges imposed by their country.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Store Name: [petvora.space]
Email: [business.petvora.co.in2008@gmail,com]
Business Hours: [6 am to 6 pm]

Thank you for shopping with [ PETVORA]. We appreciate your trust and are committed to delivering your order as quickly and safely as possible.